🛡️ Privacy Policy – RTCDHAKA

Effective Date: November 1, 2025
Website: www.rtcdhaka.com
Company Name: Rahim Trading Corporation (RTCDHAKA)
Email: rtcdhaka2013@gmail.com
Phone: +8801831016720

1. Introduction

Welcome to RTCDHAKA.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.rtcdhaka.com or communicate with us via phone, email, or social media.

2. Information We Collect

We may collect the following types of information from visitors and customers:

🔹 Personal Information

• Name

• Email address

• Phone number

• Company/Institution name

• Delivery or billing address

🔹 Non-Personal Information

• Browser type and version

• Device type (desktop/mobile)

• Pages visited, time spent on pages

• IP address (for analytics and security)

We collect this data to ensure a better shopping experience and to improve website functionality.

3. How We Use Your Information

We use the collected data to:

• Process orders and respond to product inquiries

• Improve our website design and performance

• Send order updates, quotes, and support information

• Provide promotional offers (only if you subscribe)

• Maintain security and prevent unauthorized access

We do not sell, rent, or trade your personal information with third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

• Remember your preferences

• Analyze traffic and user behavior

• Improve website speed and performance

You can disable cookies through your browser settings if you prefer not to share data.

5. Data Security

We take reasonable technical and organizational measures to protect your information.
Your data is stored securely and accessed only by authorized personnel.
We use SSL encryption and secure hosting for data protection.

6. Third-Party Services

We may use trusted third-party tools such as:

• Google Analytics (for traffic analysis)

• Facebook Pixel (for marketing insights)

• WhatsApp & Messenger widgets (for customer support)

These services may collect non-personal information to improve our communication and reach.

7. Your Rights

As a user, you have the right to:

• Access and request a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent for promotional communication

To exercise your rights, contact us at rtcdhaka2013@gmail.com.

8. Links to Other Websites

Our website may contain links to external websites (YouTube, supplier sites, etc.).
RTCDHAKA is not responsible for the privacy practices of those sites.
We encourage you to review their policies before sharing any personal data.

9. Policy Updates

RTCDHAKA may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated effective date.
Please review this policy occasionally to stay informed.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

📍 Rahim Trading Corporation – RTCDHAKA
Swantex Bhaban (9/I), Motijheel Commercial Area, Dhaka – 1000
📞 Phone: +8801831016720
📧 Email: rtcdhaka2013@gmail.com
🌐 Website: www.rtcdhaka.com

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