Return & Refund Policy – RTC Dhaka

We accept returns and exchanges for defective, damaged, or incorrect products within 7 days of delivery.

Return Eligibility

• Product must be unused and in original condition
• Product must be in original packaging
• Proof of purchase is required

Non-defective Returns

For non-defective returns, customers may need to bear the return delivery charge.

Refund Process

After receiving and inspecting the returned product, refunds are processed within 5 business days.

Exchange Policy

We accept exchanges for wrong or defective items.

How to Request a Return or Exchange

RTC Dhaka
Swantex Bhaban, 9 Motijheel C/A, Dhaka-1000, Bangladesh
Phone / WhatsApp: +8801831016720
Email: rtcdhaka2013@gmail.com